Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mandy Whipp

Mandy Whipp

November 3, 2026

5  out of  5
rating by Mandy Whipp
"So quick and stress free!"
We responded:
"Thanks, Mandy! It's great to hear that your experience with us was quick and stress-free. If there's anything else we can ever do please let us know!"
Profile photo of brandy owens

brandy owens

November 3, 2026

5  out of  5
rating by brandy owens
"Scott was very helpful and patient! Great customer service!"
We responded:
"Brandy, we loved hearing from you! It's wonderful to hear that Scott provided helpful and patient service. We appreciate your feedback and are here for any of your future insurance needs."
Profile photo of Mary Hebert

Mary Hebert

November 2, 2026

5  out of  5
rating by Mary Hebert
"The service has always been excellent!"
We responded:
"Mary, this review means a lot to us. We appreciate you as a customer!"
Profile photo of Travis Meche

Travis Meche

October 12, 2026

5  out of  5
rating by Travis Meche
"Good rates"
We responded:
"Thanks Travis!"
Profile photo of Shelly Marinello

Shelly Marinello

October 7, 2026

5  out of  5
rating by Shelly Marinello
"Kelly was amazing so helpful and pleasant to deal with great service"
We responded:
"Thanks Shelly!"
Profile photo of sabrina broussard

sabrina broussard

October 5, 2026

5  out of  5
rating by sabrina broussard
"Kelly is absolutely wonderful! She's always helpful, responsive, and genuinely cares about her clients. I highly recommend Kelly to help you find a policy that fits your needs!"
We responded:
"Thanks Sabrina, Kelly is amazing in Auto, Home, and Life Insurance!"
Profile photo of eddie borel

eddie borel

September 27, 2026

1  out of  5
rating by eddie borel
"not good singed up with them back on june 1 2026 59.06 for car insurance for my 2007 car and vey clean driving record now 63.08 why are yall creeping up my bill????"
We responded:
"Eddie, unfortunately because the cost of claims are everchanging, so do rates. State Farm has been working tirelessly to make appropriate adjustments to constantly offer the best price we can to our customers. We are sorry you had this slight adjustment but would be happy to meet with you to see if there's anything we can do!"
Profile photo of Tina Suhr

Tina Suhr

September 19, 2026

5  out of  5
rating by Tina Suhr
"Excellent customer service."
We responded:
"Thanks Tina!"
Profile photo of Robby Knecht

Robby Knecht

September 10, 2026

5  out of  5
rating by Robby Knecht
"andrew denicolo was very helpful ; provided good information in an efficient manner."
We responded:
"Thank Robby! We appreciate you trusting us! Andrew is great in auto insurance, home insurance, life insurance, business insurance, and boat/RV insurance."
Profile photo of robert kangas

robert kangas

September 9, 2026

5  out of  5
rating by robert kangas
"Friendly and fast service! Highly recommended!!"
We responded:
"Thanks Robert! We appreciate you taking the time to leave such a positive review!"
Profile photo of melissa guillot

melissa guillot

September 4, 2026

5  out of  5
rating by melissa guillot
"Jared is Great to work with! He is knowledgeable, friendly and efficient. He got all ours policies effective quickly."
We responded:
"Thanks Melissa! Jared is skilled and knowledgeable in auto insurance, home insurance, life insurance, business insurance, and boat insurance!"
Profile photo of Mark Bailey

Mark Bailey

August 10, 2026

5  out of  5
rating by Mark Bailey
"Best agent ever!!"
We responded:
"Thanks Mark!"
Profile photo of Becky Miller

Becky Miller

August 6, 2026

5  out of  5
rating by Becky Miller
"Courteous and professional and prompt!"
We responded:
"Thanks for the great feedback!"
Profile photo of Henry Wilson

Henry Wilson

July 30, 2026

5  out of  5
rating by Henry Wilson
"The staff are quick to respond to tasks and cheerful and upbeat about interactions with me. I rate them highly and remain well pleased ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Tim Hulin

Tim Hulin

July 21, 2026

5  out of  5
rating by Tim Hulin
"Very nice and friendly"
We responded:
"Thanks Tim! We are always here to help."
Profile photo of Chad Crochet

Chad Crochet

July 14, 2026

5  out of  5
rating by Chad Crochet
"Great Service."
We responded:
"Thanks Chad! This feedback means a lot!"
Profile photo of Christopher Medina

Christopher Medina

July 10, 2026

5  out of  5
rating by Christopher Medina
"Friendly and efficient. Erika helped me handle everything I needed."
We responded:
"Thanks Christopher! Erika is outstanding in helping our customers get what they need!"
Profile photo of Heidi Martin

Heidi Martin

July 2, 2026

5  out of  5
rating by Heidi Martin
"Amazing service and rates! Our business has been very happy with this agency. Thank you team!"
We responded:
"Thanks Heidi! We appreciate your business and will always be here to support you."
Profile photo of Lacie Robinson

Lacie Robinson

June 29, 2026

5  out of  5
rating by Lacie Robinson
"Perfection!!!! This office is unlike no other. There are no words to describe the kind of angels that work here."
We responded:
"Thanks Lacie! Our staff will always go above and beyond to make sure our customers get the best service!"
Profile photo of David Dore

David Dore

June 23, 2026

5  out of  5
rating by David Dore
"Scott discussed my insurance needs with me and made some good suggestions."
We responded:
"Thanks David! Scott, is great in Auto, Home, and Life Insurance!"
Profile photo of Eat, Sleep, And Think Hair

Eat, Sleep, And Think Hair

June 10, 2026

3  out of  5
rating by Eat, Sleep, And Think Hair
"I gave it 3 stars only because of customer service this is my first time that I had to file a claim and I really have no knowledge of what to do. I called the office and I felt like nobody has reached out to me to let me know how they could help over the last three days I have been talking to the receptionist she has not asked me if I wanted to talk to my agent or anything. I hate to give a review like this but you should always no matter how small the situation give your customers help. I just feel that if you are not at fault you should not have to put money down on a rental car. Is that why we pay insurance. And the person that hit my car while it was parked had no insurance and they are getting away Scott free😁"
We responded:
"Denise, I'm sorry you had issues with the rental company. The team is always happy to let Kaleb know when a customer wishes to speak with him and he always responds directly to the customer. We would be glad to better explain the claims process further if you'd like. As for the other party involved, it's sad to hear they had no insurance. However, we are glad that we are in a position to help cover the loss for you."
Profile photo of Brayton Broussard

Brayton Broussard

June 8, 2026

5  out of  5
rating by Brayton Broussard
"Scott Hill is amazing and finally got me to switch. I’ve been trying to switch for a few years and he helped me out and helped me understand everything. Very appreciative!"
We responded:
"Thank you Brayton! Scott is great in all lines of business!"
Profile photo of Cody Strickland

Cody Strickland

June 5, 2026

5  out of  5
rating by Cody Strickland
"Alexis was super easy to work with and was extremely quick with our quote. Our experience 100% made me feel like a valued customer and we will be moving more assets to them soon. Keep up the good work!"
We responded:
"Thanks for the great review Cody! Glad you received great service!"
Profile photo of Dana Broussard

Dana Broussard

June 4, 2026

5  out of  5
rating by Dana Broussard
"Kaleb is very friendly and quick to get qoutes out. Easy to talk to. A+"
We responded:
"Thanks for the 5 star review, Dana! We appreciate your business!"
Profile photo of Rebecca Hulin

Rebecca Hulin

June 4, 2026

5  out of  5
rating by Rebecca Hulin
"I had the pleasure of working with Scott Hill at Kaleb Freyou State Farm Insurance Agency, and I couldn’t be more impressed with his professionalism and dedication. From the very beginning, Scott took the time to understand my needs and provided clear, detailed information to help me choose the right coverage. He was always available to answer my questions and made the entire process seamless and stress-free. His knowledge and attention to detail truly set him apart. I highly recommend Scott Hill to anyone looking for reliable and trustworthy insurance assistance!"
We responded:
"Thanks Rebecca! Scott is outstanding in helping customers get exactly what they need while making the process very easy. Thank you for trusting us!"