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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eat, Sleep, And Think Hair

June 10, 2026

3  out of  5
rating by Eat, Sleep, And Think Hair
"I gave it 3 stars only because of customer service this is my first time that I had to file a claim and I really have no knowledge of what to do. I called the office and I felt like nobody has reached out to me to let me know how they could help over the last three days I have been talking to the receptionist she has not asked me if I wanted to talk to my agent or anything. I hate to give a review like this but you should always no matter how small the situation give your customers help. I just feel that if you are not at fault you should not have to put money down on a rental car. Is that why we pay insurance. And the person that hit my car while it was parked had no insurance and they are getting away Scott free😁"
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Brayton Broussard

June 8, 2026

5  out of  5
rating by Brayton Broussard
"Scott Hill is amazing and finally got me to switch. I’ve been trying to switch for a few years and he helped me out and helped me understand everything. Very appreciative!"
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Cody Strickland

June 5, 2026

5  out of  5
rating by Cody Strickland
"Alexis was super easy to work with and was extremely quick with our quote. Our experience 100% made me feel like a valued customer and we will be moving more assets to them soon. Keep up the good work!"
We responded:
"Thanks for the great review Cody! Glad you received great service!"
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Dana Broussard

June 4, 2026

5  out of  5
rating by Dana Broussard
"Kaleb is very friendly and quick to get qoutes out. Easy to talk to. A+"
We responded:
"Thanks for the 5 star review, Dana! We appreciate your business!"
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Rebecca Hulin

June 4, 2026

5  out of  5
rating by Rebecca Hulin
"I had the pleasure of working with Scott Hill at Kaleb Freyou State Farm Insurance Agency, and I couldn’t be more impressed with his professionalism and dedication. From the very beginning, Scott took the time to understand my needs and provided clear, detailed information to help me choose the right coverage. He was always available to answer my questions and made the entire process seamless and stress-free. His knowledge and attention to detail truly set him apart. I highly recommend Scott Hill to anyone looking for reliable and trustworthy insurance assistance!"
We responded:
"Thanks Rebecca! Scott is outstanding in helping customers get exactly what they need while making the process very easy. Thank you for trusting us!"
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Brooke Stovall

June 2, 2026

5  out of  5
rating by Brooke Stovall
"Chelsea with customer service was very helpful and patient when answering my questions which make the process easy from the start. Would highly recommend speaking to Chelsea when calling Kaleb’s office with your insurance needs!"
We responded:
"Thanks for the great review Brooke, Chelsea is the best!"
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eddie borel

May 28, 2026

5  out of  5
rating by eddie borel
"i got a great quote for car insurance and for renters cant wait to become a customer."
We responded:
"Thank you Eddie! This review means a lot! We can't wait to earn your business."
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ronny etie

May 26, 2026

5  out of  5
rating by ronny etie
"easy to do business with, smooth transaction, 5 stars"
We responded:
"Thanks Ronny! I'm glad you enjoy the way we do business!"
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Dom Fuego

May 26, 2026

5  out of  5
rating by Dom Fuego
"Helpful, patient, just all around great for my first time getting mobile insurance"
We responded:
"Thanks for trusting us with your first time, Dom! We look forward to continue working with you!"
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Edna Boutte

May 26, 2026

5  out of  5
rating by Edna Boutte
"I have found Kaleb Freyou Staff members to be the most helpful in all aspects of the insurance industry. Each request has been very responsive and within minutes. I would highly recommend Mr. Freyou’s Agency to anyone seeking insurance needs."
We responded:
"Thank you so much for the kind words!! This means so much to us!"
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Adrin Mouton

May 11, 2026

5  out of  5
rating by Adrin Mouton
"Always a pleasure to work with"
We responded:
"Thank you Adrin!"
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Lee Fuller

April 24, 2026

5  out of  5
rating by Lee Fuller
"Scott Hill is the best in the Business!!!!"
We responded:
"Thanks Lee! Scott is great in Auto, Home, and Life Insurance!"
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Elaine Patout

April 15, 2026

5  out of  5
rating by Elaine Patout
"Excellent service, very helpful employees, and Kaleb really helped us to save money by bundling our policies. If you’re looking for good service, go there!!"
We responded:
"Thank you so much for the kind words, Elaine! We are always here to help in any way we can."
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Robert Warren

March 26, 2026

5  out of  5
rating by Robert Warren
"Great experience answered all questions and was very easy to communicate with."
We responded:
"Thank you so much for the review, Robert!"
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Jeremy Broussard

February 4, 2026

5  out of  5
rating by Jeremy Broussard
"Scott is and always is amazing!!"
We responded:
"Thank you Jeremy! Scott is great in auto insurance, home insurance, life insurance, and anything else you need covered!"
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Ashley Miller

January 29, 2026

5  out of  5
rating by Ashley Miller
"Scott seems to genuinely care about helping me with anything. Always willing to answer any questions I have. Highly recommend!"
We responded:
"Thank you Ashley! This review means so much."
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tina myers

January 22, 2026

5  out of  5
rating by tina myers
"Ms. Erika has gone above and beyond for us in the last month. She was so helpful and patient!"
We responded:
"Thank you Tina! Erika is great and always provides exceptional service."
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G H

January 15, 2026

5  out of  5
rating by G H
"Kaleb is always willing to work with you to give you the best policy and price to fit your needs! Always a pleasure to work with"
We responded:
"Thank you so much for the 5 star review and your business!"
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Ricky T Hamilton

January 12, 2026

5  out of  5
rating by Ricky T Hamilton
"I made a request for some documents from a year ago and I received them via email within 2 minutes of talking with a Representative. Great customer service"
We responded:
"Thank you for the positive feedback Ricky! Happy to help!"
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Brooklyn Trahan

December 27, 2025

5  out of  5
rating by Brooklyn Trahan
"Scott was the friendliest guy ever!!!! 100% recommend!!! 🤍"
We responded:
"Thanks Brooklyn! Your review means so much to us!"
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Taylor Boudreaux

December 23, 2025

5  out of  5
rating by Taylor Boudreaux
"Scott Hill is absolutely wonderful to work with. Treats me like he would a family member. Easy to get ahold of. Very knowledgeable and gives a clear answer to any question I have."
We responded:
"We’re honored by your positive feedback, Taylor! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mary Hebert

December 17, 2025

5  out of  5
rating by Mary Hebert
"The service has always been excellent!"
We responded:
"Mary, this review means a lot to us. We appreciate you as a customer!"
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James Freyou

December 12, 2025

5  out of  5
rating by James Freyou
"Hands down the best insurance experience you could ever ask for. Cade and the team at Kaleb Freyou State Farm were great every step of the way"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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cdevillier8002 Devillier

December 2, 2025

5  out of  5
rating by cdevillier8002 Devillier
""Very professional group to do business with" Thanks Chelsia and team"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chad Meche

November 20, 2025

5  out of  5
rating by Chad Meche
"Very Helpful. Needed some information sent to the lender and they sent it asap with no questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"